Privacy Policy
How Renaid BIM Services collects, uses and protects personal information, including your rights under GDPR, UK GDPR and US state privacy laws.
1. Who we are
Renaid BIM Services (“we”, “us”) provides BIM modeling, documentation, Scan-to-BIM, Revit technical services, BIM consulting, construction support and landscape BIM services. For personal data covered by this policy, Renaid BIM Services is the controller. Contact: info@renaidbimservices.com, +91 98989 68789. [ Insert registered business name and address once confirmed ]
2. Information we collect
| Category | Examples | Source |
|---|---|---|
| Identifiers and contact details | Name, work email, phone number with country code | You, through the enquiry form or email |
| Professional information | Company, country or time zone, role, project description, timeline, links you share | You |
| Communications | Emails, call notes, meeting notes | You and us |
| Preferences and consent records | Cookie choices, theme preference, marketing opt-in | Your browser and choices |
| Technical data | IP address, browser type, request logs | Our hosting provider’s servers |
We do not ask for sensitive personal data. Please do not include it, or confidential project information, in enquiry forms.
3. How we use information and our legal bases
| Purpose | Legal basis (GDPR / UK GDPR) |
|---|---|
| Responding to enquiries and preparing proposals | Steps at your request before entering a contract (Art. 6(1)(b)); legitimate interests in responding to business enquiries (Art. 6(1)(f)) |
| Delivering and managing services | Performance of a contract (Art. 6(1)(b)) |
| Sending updates and guides you opted into | Consent (Art. 6(1)(a)), which you can withdraw at any time |
| Analytics or marketing cookies, if introduced | Consent (Art. 6(1)(a)) via the cookie banner |
| Security, record keeping and legal compliance | Legal obligation (Art. 6(1)(c)); legitimate interests (Art. 6(1)(f)) |
4. Sharing
We share personal data only with service providers who process it for us, such as website hosting, email and form-handling providers, under contracts that limit their use of the data. [ List processors once selected ] We may disclose information if required by law. We do not sell personal information, and we do not share it for cross-context behavioral advertising.
5. International transfers
Renaid BIM Services operates from India, so information you send us is processed in India. Where personal data is transferred from the EEA, UK or Switzerland, we will use appropriate safeguards, such as the European Commission’s Standard Contractual Clauses or the UK International Data Transfer Addendum. [ Confirm safeguards with legal advisor ]
6. Retention
We keep enquiry information for as long as needed to respond and follow up, and project records for as long as required by contract and law. [ Insert retention periods, e.g. enquiries not converted to projects: X months ]
7. Security
We use reasonable technical and organizational measures appropriate to the information we hold. No method of transmission or storage is completely secure. Please agree a secure transfer method with us before sending project files.
8. Your rights in the EEA, UK and Switzerland
Subject to conditions in the law, you can ask to access, correct or delete your data, restrict or object to processing, receive your data in a portable format, and withdraw consent at any time. You can also complain to your local supervisory authority, for example the Information Commissioner’s Office (ICO) in the UK or the data protection authority in your EU country. To exercise your rights, email info@renaidbimservices.com.
9. Your rights in the United States
Depending on your state of residence and whether a law applies to us, you may have the right to know what personal information we collect, to access, correct or delete it, and to opt out of the sale or sharing of personal information or of targeted advertising. These include rights under the California Consumer Privacy Act as amended by the CPRA and similar laws in other states. We do not sell or share personal information, and we will not discriminate against you for exercising your rights. We honor Global Privacy Control (GPC) browser signals as an opt-out of non-essential cookies. Requests: info@renaidbimservices.com. We may need to verify your identity before responding.
10. Cookies
See our Cookie Policy. You can change your choices at any time using “Cookie settings” in the footer.
11. Children
This website is intended for business users and is not directed at children under 16. We do not knowingly collect their personal data.
12. Changes
We may update this policy. The “Last updated” date shows when it last changed.
13. Contact
Questions or requests: info@renaidbimservices.com · +91 98989 68789. [ If required, insert EU or UK representative details ]